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85,000 customers overcharged by AIB following a 'process error' are to be refunded.

The issue effects customers who successfully applied to top-up their loans via phone or online.

Releasing a statement, the bank said that the average refund will be €25.

"For customers who had successfully applied to top-up their loan, we made additional funds available, where we credited accrued interest owed from the previous loan to the customer’s loan account.

"While the customer did receive this amount as new money, it was an error. As this was a mistake, any interest charged in relation to this will be repaid. The average interest to be repaid in relation to each top-up is €25."

They will also be "reducing customer loan balances relating to interest amounts for previous loan top-ups as a result of this matter".

According to the statement, "the average loan balance reduction per top-up is €75".

The bank will contact all impacted customers, stating that customers "don't have to take any action", and all refunds will be complete by early August. 

If you wish to discuss the matter with the bank, you can contact them on their dedicated number: 0818 300 072 (9am to 5pm Monday to Friday).

You can read the full statement here


Members of the public, who have purchased tickets for Peter Kay’s Live Arena Tour and Dance for Life shows, have been assured they will be offered a refund following the news that the British comedian has had to cancel all of his upcoming appearances.

In a statement released today, Peter said: "Due to unforeseen family circumstances I deeply regret that I am having to cancel all of my upcoming work projects."

"This unfortunately includes my upcoming stand-up tour, Dance For Life shows and any outstanding live work commitments."

"My sincerest apologies," he continued. "This decision has not been taken lightly and I'm sure you'll understand my family must always come first."

The stand-up, who was set to play Dublin's 3Arena across six dates in February 2019, expressed his regret over the circumstances, but asked the public to respect his decision.

"I've always endeavoured to protect my family’s privacy from the media. I hope that the media and the public will continue to respect our privacy at this time. Once again I'm very sorry," he finished.

For Ticketmaster customers who purchased online or by telephone using debit or credit card, no action is required as your account will automatically be refunded within the next few days.

For customers who purchased in person from a Ticketmaster agent outlet or venue full refunds available from your point of purchase from tomorrow December 14 at 10am.



Fyre Festival has been feeling the heat over the past few days after what was billed as a luxury music getaway turned into a bona fide disaster. 

The getaway in the Bahamas was presented as the ultimate glamorous, high-end festival experience, with the promo video featuring celebrity models like Bella Hadid and Chanel Iman frolicking in the sun. 

However, when festival attendees arrived to the private island in the Exumas, the festival was far from ready to host a high-quality experience, with limited infrastructure and only the most basic of essentials.

Now, the festival has put plans in place to smooth the disaster over, but rather than just giving everyone a refund, they have opted to offer ticket-holders an alternative solution.

Rather than getting their money back, attendees must fill out a form for compensation, which has two options.

The first is to trade their old tickets for VIP passes to next year's festival, the second is to pass up the opportunity of 'adventure' and get a refund.

'We have received support and commitment from several musicians to perform at next year's event. We would be so thankful to have your support as well,' reads the form, which was shared by The New York Times reporter Joe Coscarelli.

'Currently 81% of guests who have filled out the refund application have said they would like to attend Fyre Festival 2018,' a Fyre Festival rep told Rolling Stone.

'We are so thankful for their support and excitement as we strive to make this right.'