What to do if your flight gets cancelled

by

All this talk of air travel strikes has got us feeling a little worried about our summer holidays. While the French air traffic controllers’ strike, which caused a hell of a lot of disruption, is now over, it hasn’t put our mind at ease that something like this might happen again…

Here’s what you need to know if your flight does get cancelled:

Call the airline
As soon as you hear a whisper that your flight is cancelled, call your airline. They will be able to tell you what is happening.

Know your rights
As a passenger you have rights so make sure you are aware of them.  For a cancelled flight your airline must offer you re-routing either straight away or at a later date or a full refund.

Compensation
Compensation only depends on your flight and reasons for cancellation. Don’t hold out for a pay package – the most you will ever get is €600 and that’s if you are going long haul.

Assistance
You are entitled to meals, accommodation and transfers if needed but only if you choose the re-routing option. If you ask for a full refund don’t expect to receive any more from the airline.

 

 

Trending
Well hello there!
Help us help you by allowing us and our partners to remember your device in cookies to serve you personalized content and ads.

We're on a mission to help our mums and their families thrive by informing, connecting and entertaining.

Join us in our mission by consenting to the use of cookies and IP address recognition by us and our partners to serve you content (including ads) best suited to your interests, both here and around the web.

We promise never to share any other information that may be deemed personal unless you explicitly tell us it's ok.

If you want more info, see our privacy policy.