This mum’s letter to Sephora is the sweetest thing you’ll read today


A mother has written an open letter to a Sephora salesperson to thank them for their help in giving confidence to her teenage daughter.

The letter, which has gone viral, explained how her daughter struggles with her appearance, and is bullied for her looks.

So, the mum brought her daughter to Sephora one day to buy her some make-up to help her feel more "comfortable" in school.

The woman, who is unnamed, was so taken aback by the kindness of the salesperson, that she wrote an open letter thanking her for giving her daughter a confidence boost.


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As seen on Spotted in Windsor, the letter begins: “My daughter is 15 years old and is having a very hard time with her self-esteem.

“She has been relentlessly ridiculed by many of the ‘young ladies’ (trying to be delicate with my wording) she now goes to school with – they pick on her for her clothing, her skin, her voice, her hair, her eyebrows, the list goes on…

“It breaks my heart to say that this bullying has convinced my beautiful daughter that she is ugly.”

The mother then goes on to explain that she felt a bit intimidated when she first entered the store, as all of the sales people "exuded confidence."


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"We were helped with products of course, but more than anything her kindness towards my daughter was what stunned me,” she wrote.

“I feel as though she somehow caught onto my daughters struggles with self-esteem during our conversation, and she went above and beyond to make her feel comfortable in her own skin.

“She pointed out the areas that my daughter has been most insecure about lately (like her full brows, her curly hair.. the things I've been trying to convince her not to change about herself) and expressed how beautiful she thought they were – SERIOUSLY girl, are you psychic???” the mum wrote. 


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“I saw my daughter light up and act silly for the first time in MONTHS,” she added. 

The mum ended her letter with: “A sincere and heartfelt thank you for your beautiful spirit.”

You can read the full post below, but we thought that this was so lovely to hear.