It can be a pain in the arse trying to exchange clothes or get a refund – especially if you've bought something online.
And let's be honest, sometimes the shop's customer service team is a dream, and others, well… not so much.
One day, Jay Whalley messaged ASOS on Facebook, and complained in a very creative way; through Eminem lyrics.
It's simply brilliant:
However, Rianna who works for ASOS, had an even better reply:
I think Rianna should scrap the CS job and go straight to Hollywood. A female Enimen? We think so.
Supermarkets are used to having a million and one complaints made to their customer service everyday. You can't make everyone happy, right?
Well, Tesco made one man very upset this week because his bag of carrot batons didn't live up to expectations.
Aaron Swift considers himself quite the carrot connoisseur, so when he came home to a bag of unruly vegetables, he took to Twitter to share his disgust.
He started off by saying: "As some may know I am somewhat a carrot aficionado and it has to be said that these @Tesco batons are the WORST."
The supermarket chain quickly responded, asking him to point out exactly what the problem is… And his reply is simply brilliant.
Aaron posted a picture of the carrots lying on a piece of paper, writing the offence of each one underneath:
"Infested," "curly," and "hacked to bits," (my personal fave) were just some of the reasons why his carrots weren't up to scratch.
Tesco clearly had no comeback and offered the "carrot aficionado" a full refund.