HomeTagsPosts tagged with "parcel motel"

parcel motel


Let’s be honest, online shopping is a bittersweet experience.

In the space of mere moments, you can go from wholly elated over your new purchases to wholly anxious over their safe arrival.

There are few among us who haven’t missed a highly-anticipated delivery, and then been forced to endure an agonising wait for its reappearance.

Thankfully, over the last five years, Parcel Motel has made our lives so much easier, and if you’re not in on it, it’s time to school yourself.

Parcel Motel is a one-stop shop for managing your online shopping deliveries easily. A ‘virtual address’ combined with convenient collection and drop-off locations provide a hassle-free delivery solution.

The service offers 24-hour deliveries with no time restrictions, no explaining your purchase to colleagues and the ability to send parcels to friends and family across the UK and Ireland.

Parcel Motel has a presence in every county in Ireland, with 160 lockers unit locations, and was recently listed in the top ten for customer experience in the 2017 annual Irish customer experience survey carried out by Amarach Research.

This week, General Manager Orla Sheils reflected on a hugely successful five years for Parcel Motel.

“How often have you spotted a bargain online only to find that the savings are wiped out by high delivery costs, or the website won’t deliver to the Republic of Ireland?

“Who will be at home when an order is delivered? How can couriers contact people who live in apartments?

“For five years now, Parcel Motel has been solving these online shopping obstacles as well as offering customers flexibility and value for money – something which has been clearly recognised through our growing membership figures.”

 For more information, check them out here – talk about a game-changer.



An investigation has been launched after a Parcel Motel depot in Lucan was raid by thieves.

The incident happened at the facility on the Newcastle Road at around 2am on Monday morning.

The Parcel Motel service allows customers to have their online purchases brought to a designated depot should they not be available at the time the delivery is due to arrive.

Various purchases were stolen after thieves forced open a number of compartments, though exact figures are not yet known.

Customers using the Adamstown depot at the Maxol Service station have been re-directed to the Lucan facility located at Texaco on the N4.

Any customers who had parcels stored at the location have been advised to email the company directly at support@parcelmotel.com

A spokesperson for the company said: “For any customers wishing to send a parcel, your label is valid at any other Parcel Motel location in the country.”

“When our Adamstown location is back up and running, we will advise customers to let them know.”

“Apologies for any inconvenience caused and thank you for your patience.”

Garda investigations are ongoing.